Last updated September 16, 2026

Terms

These terms apply to tattoo artists and studios who use Qwalify ("you") and to Qwalify ("we"). Clients of artists are covered by the privacy policy and text message terms.

The service

Qwalify runs booking and client follow-up for your tattoo business: request intake, quotes you approve, booking links, deposit tracking, consent forms, reminders, waitlist offers, next-session and healed-photo follow-ups, opted-in announcements, a simple website and, on plans that include it, posts we publish to your Instagram and Google profile after you approve them. We set it up with you and run it; features available depend on your plan as shown on our pricing.

Your responsibilities

• Your policies and prices are yours. We send what you set and approve; we never set prices.
• Consent to text. Only give us client lists you have the right to use. When you mark imported clients as opted in to promotional texts, you confirm they agreed. We will not send promotional texts to anyone without a consent record.
• Consent forms and aftercare. Our forms and default wording are a starting point, not legal or medical advice. You are responsible for meeting your state and local requirements, checking ID in person, and keeping records as required.
• Deposits. Deposits are paid to your own payment account. You confirm deposits you receive and handle refunds under your own policy.
• Accounts you connect. You give us partner or manager access to your Instagram and Google profiles so we can publish approved posts and set up automatic replies. You can remove that access at any time.
• Lawful use. No spam, no unlawful content, and nothing that breaks carrier rules.

Texting

US carriers require business texting numbers to be registered. You agree to provide accurate registration details and to answer the verification text. Approval is up to the carriers and usually takes 1 to 3 weeks; until then your account runs in test mode. Plans include 2,000 client texts a month; after that it's 2¢ per text, and we tell you before billing it.

Price, billing and cancelling

• Plans are billed monthly in advance. Setup fees, if any, are billed once. Founding artists keep their monthly price for as long as they stay subscribed.
• No contracts. Cancel any time by messaging us; service runs to the end of the paid month.
• 60-day promise: after your first 60 days live, if the bookings recorded in your Qwalify reports (refilled cancellations, rebooked unfinished pieces and returning clients) are worth less than the fees you paid, your next month is free.

Your data

Your client list, photos and content belong to you. You can download your client list from your portal at any time. When you leave, we delete your clients' data within 30 days, except records we must keep by law. We never sell your data or use your client list for anyone else.

Content

You keep all rights to your photos and artwork. You let us use them only to run your service: your website, the posts you approve, and your reports. We never generate tattoo designs or post generated images.

Availability and liability

We work hard to keep Qwalify running and watch it around the clock, but we can't promise it will never be interrupted, or that carriers will deliver every text. To the extent the law allows, our total liability for any claim is limited to the fees you paid in the three months before it, and we are not liable for lost profits or indirect damages.

Changes

If we change these terms in a way that matters, we tell you at least 14 days before it takes effect. Questions: hello@qwalify.org.